Introduction
Welcome to BC88. We understand that when you sign up and play on our platform, you are trusting us with some of your most sensitive personal details. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have when it comes to your own data.
This policy applies to all users accessing BC88 from the Philippines, including residents of Manila, Cebu, Quezon City, Davao, and other parts of the country. By using BC88, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information in several ways — directly from you when you register, through your use of the platform, and through automated technologies like cookies. The types of information we may collect include:
- Registration details: Full name, date of birth, email address, mobile number, and residential address.
- Identity documents: Government-issued ID, selfies, or other verification materials submitted during the KYC process.
- Financial information: Transaction records, deposit and withdrawal history, and payment method details (e.g., GCash or Maya account references, bank account numbers for transfers). We do not store full payment credentials on our platform.
- Usage data: Pages visited, games played, session duration, device type, browser, and IP address.
- Communications: Any messages or support tickets you send to our team.
We only collect what is necessary to provide you with a safe, functional, and enjoyable gaming experience.
How We Use Your Information
Your personal data is used to operate and improve BC88. Specifically, we use your information to:
- Create and manage your player account.
- Verify your identity as part of our responsible gaming and security commitments.
- Process deposits and withdrawals in Philippine Peso (PHP).
- Provide customer support and respond to your queries.
- Detect and prevent fraud, money laundering, and other illegal activity.
- Send you account notifications, security alerts, and — if you have opted in — promotional messages about new games, events, and offers available on BC88.
- Improve our platform based on how users interact with it.
- Meet legal and compliance obligations.
We never use your data to build profiles for third-party advertisers or sell it to data brokers.
When We Share Your Information
BC88 does not sell or trade your personal data. There are limited circumstances in which we may share your information with trusted parties:
- Service providers: We work with companies that help us run the platform — including payment processors, identity verification services, and cloud infrastructure partners. These providers are contractually bound to handle your data securely and only for the purposes we specify.
- Legal obligations: If required by Philippine law, a court order, or regulatory authority, we may be required to disclose certain information. We will do so only to the extent legally required.
- Business transfers: In the unlikely event of a merger or acquisition, your data may be transferred to the new entity, which will be required to honor the terms of this Privacy Policy.
Outside of these specific situations, your data stays with BC88.
Cookies and Tracking Technologies
BC88 uses cookies and similar technologies to make our platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit our site. We use:
- Essential cookies: Required for core functions like keeping you logged in and securing your session.
- Analytics cookies: Help us understand traffic patterns and improve the user experience.
- Preference cookies: Remember your settings and preferences across visits.
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect how the platform functions for you.
How We Protect Your Data
Security is built into BC88 from the ground up. All data transmitted between your device and our servers is protected by SSL encryption. We apply strict access controls so that only authorized personnel can access sensitive information, and even then, access is limited to what each team member genuinely needs to do their job.
Your account is protected with password hashing, optional two-factor authentication, and OTP verification for sensitive actions like withdrawals and password changes. We strongly recommend enabling 2FA on your account and using a unique, strong password.
While we take every reasonable precaution, no system is 100% immune to security threats. If you ever suspect unauthorized activity on your account, contact our support team immediately.
Your Data Rights
As a player on BC88, you have rights over your personal data. You can:
- Access your data: Request a copy of the personal information we hold about you.
- Correct inaccuracies: Ask us to update or fix incorrect information.
- Delete your data: Request that we erase your personal data, subject to legal retention requirements.
- Withdraw consent: Opt out of marketing communications at any time through your account settings or by contacting us.
- Restrict processing: Ask us to limit how we use your data in certain circumstances.
To exercise any of these rights, reach out to our support team. We aim to respond to all data requests within 30 days.
Data Retention
We keep your personal data for as long as your account is active and for a reasonable period afterward, as required by applicable laws and our internal compliance obligations. Transaction records and identity verification documents may be retained longer to meet anti-money laundering and regulatory requirements. When your data is no longer needed, we securely delete or anonymize it.
Protection of Minors
BC88 is strictly for players aged 21 and above. We do not knowingly collect or process personal data from anyone under 21. Our registration process includes age verification steps, and we take this responsibility seriously. If you believe a minor has accessed BC88 using false information, please contact us right away so we can investigate and take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered users via email or through a notice on the platform. The "Last Updated" date at the top of this page will always reflect the most recent version.
We encourage you to review this policy periodically. Continued use of BC88 after any changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please get in touch with our support team. You can reach us at the email address listed in the footer of this page. We are here to help and will do our best to address your concerns promptly.